Built for organizations where operational failure becomes a board, regulator, and reputational issue — banks, credit unions, asset managers, and insurers working under operational resilience expectations.
A decade at Deloitte was spent largely inside financial services and other regulated industries — resilience assessments, IT re-tiering, merger-related recoverability mapping, and end-to-end disaster recovery testing. That depth carries directly into exercise design: scenarios built around the dependencies, regulatory notification timelines, and governance structures this sector actually runs on.
Financial services and insurance are where this work is most mature — but the same approach applies anywhere operational failure becomes a board, regulator, or reputational issue.
Led while at Deloitte and the World Bank Group, prior to founding The Crisis Studio — described in the same anonymized terms used in that work.
Conducted a resilience assessment that led to the alignment and re-tiering of the organization's IT environment.
Facilitated the first end-to-end disaster recovery test spanning thirteen critical business services.
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Exercises often require access to crisis plans, escalation structures, and vulnerabilities. That material is handled in confidence, and NDAs are available on request.
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